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SeaWorld, DHL, and the Columbus Zoo and Aquarium 
Partner to Help Four Manatee Calves in Need Amidst Crisis for the Species   

  • DHL Express transports four rescued juvenile manatees from SeaWorld’s Orlando Rescue and Rehabilitation Center to the Columbus Zoo and Aquarium
  • Relocation from SeaWorld to the Columbus Zoo necessary to make room for more patients at SeaWorld’s critical care facility experiencing record numbers of manatee intakes
  • Intricacies of a successful land/air animal transfer underscores the deep expertise of SeaWorld, DHL Express, and Columbus Zoo teams
  • Manatees arrived safely to begin next phase of their rehabilitation through Manatee Rescue & Rehabilitation Partnership (MRP)


ORLANDO, Fla., CINCINNATI, OH, and POWELL, OH (January 16, 2022) – SeaWorld, DHL Express, and the Columbus Zoo and Aquarium announced today that they joined forces to help four rescued manatees on their journey to rehabilitation. Yesterday, four juvenile manatees—Lizzo, Cardi-Tee, MaryKate, and Ashley—were transported from SeaWorld’s Rescue and Rehabilitation Center in Orlando to the Columbus Zoo and Aquarium in Ohio where they will begin the next phase of their rehabilitation. DHL Express donated its transportation network for this important species survival effort.  

This transport was necessary to make additional room for rescued manatees in need of emergency critical care at SeaWorld’s Rescue and Rehabilitation Center, which is one of only five manatee critical care facilities in the United States, given the record number of intakes during the Unusual Mortality Event (UME) happening for the species. The Columbus Zoo is one of only two facilities outside of Florida to care for manatees and serves as a second-stage rehabilitation facility where the animals will receive care until they gain enough weight to return to Florida waters when conditions are favorable.

To make this move possible, DHL Express transported the manatees in custom built, state-of-the art containers, accompanied by a Columbus Zoo staff veterinarian and Animal Care curator, who monitored the manatees’ condition throughout the flight. Arriving safely and settling in overnight, the four manatees join five other manatees at the Columbus Zoo that are currently rehabilitating as part of the manatee rehabilitation program. This brings the total number of manatees at the Columbus Zoo to nine—the most ever housed at that facility at one time for rehabilitation.

The Columbus Zoo and SeaWorld are part of the Manatee Rescue & Rehabilitation Partnership (MRP), a cooperative group of entities dedicated to the rescue, rehabilitation, release and monitoring of manatees.


Understanding the Intricacies of Animal Transport

“Transporting animals is a precise process where everything must be executed flawlessly,” said Jon Peterson, VP of Zoological Operations at SeaWorld Orlando, Head of SeaWorld Orlando Rescue Team, and Chairman of the Manatee Rescue and Rehabilitation Partnership. “When you add an air component on top of the land transfer, the complexity multiplies exponentially. SeaWorld has decades of experience safely moving animals and the beauty of our partnership with DHL Express is that we both understand what’s necessary and together we won’t proceed with a transfer unless we both are 100% satisfied that every detail is covered, and conditions are perfect.”

Custom shipping crates were built specifically for the manatees and according to the requirements of the International Animal Transport Association (IATA) – the regulatory group overseeing all animal transport over land, air or sea. Working with IATA, SeaWorld helped establish the first transport unit standards for the safe transport of cetaceans and manatees, which include the use of open top units designed to allow the animals to move around and adjust for comfort as needed but remain safely within their container.

The containers were secured on palettes attached to the floor for stability and constructed of custom high-density foam that made the containers light, but insulated, and contained cutouts for ideal airflow.  The animals rested on an 8” bed of open cell foam under a layer of 2” closed cell foam that offset the weight of the animal and provided maximum comfort. They were then covered in wool and space blankets to maintain a healthy body temperature and were constantly monitored during the flight by care specialists using laser thermometers. To keep their bodies moist, the animals were misted with water under their blankets throughout the flight. 

DHL is thrilled to be a part of this effort to help preserve the manatee population,” said Cain Moodie, SVP Network Operations & Aviation for DHL Express Americas. “We value the partnership we’ve established with SeaWorld and the Columbus Zoo in this endeavor. Moving manatees is an extremely complex process, and our extensive logistics planning and care ensures a safe and quick transport on the aircraft.”


Four Neonatal Rescues Get a Second Chance at Life

“We are incredibly proud that—even from our location in the Midwest—the Columbus Zoo is working with dedicated partners to take an active role in helping these amazing animals in crisis. It is truly devastating to see what is happening to manatees,” said Becky Ellsworth, curator of the Columbus Zoo and Aquarium’s Shores & Aquarium region. “The generosity of DHL Express, the commitment and collaboration of our Manatee Rescue & Rehabilitation Partnership partners like SeaWorld, and the support of our community offers wonderful reminders of the positive impact our efforts can make for manatees. Every individual manatee is important to the species’ future. These new arrivals represent the 36th, 37th, 38th, and 39th manatee that the Columbus Zoo has rehabilitated since Manatee Coast opened in 1999. We recognize that there’s still a lot of work that still needs to be done to help, and even during these catastrophic events, our resolve is strengthened to continue making a difference.”

All four manatees were rescued as neonatal calves by the Florida Fish and Wildlife Conservation Commission (FWC), and three of the animals were orphaned. All four have been in the care of rehabilitation experts at SeaWorld Orlando since their rescue for between 12-18 months. Details include:

  • “Lizzo” – An orphaned female calf rescued in Palm Coast, Fla. on July 28, 2020.  At the time of her arrival, she weighed 63 pounds and measured 115 cm in length. Her most recent weight on December 29, 2021 was 340 pounds.
  • “Cardi-Tee” – Orphaned female manatee in St. Augustine, Fla. on September 4, 2020.  At the time of her arrival, she weighed 47 pounds and measured 115 cm in length. Her most recent weight on December 29, 2021 is 302 pounds and length taken March 2021 was 143 cm.
  • “MaryKate” - Female manatee calf rescued on January 14, 2021 in Blue Springs, Fla. She was observed swimming by herself and appeared to be thin. At the time of her arrival at SeaWorld, she weighed 108 pounds and measured 135 cm in length. Her most recent weight on December 29, 2021 was 315 pounds and length from April 2021 was 145 cm.
  • “Ashley” Orphaned female manatee rescued on January 24, 2021 in Cocoa, Fla. She had been observed swimming around an expired adult female manatee prior to being rescued and brought to SeaWorld. She weighed 115 pounds and measured 134 cm upon arrival. Her most recent weight on December 29, 2021 was 325 pounds and length taken in November 2021 was 185 cm. 

Once the animals have reached a sufficient size and weight to survive on their own, they will be returned to SeaWorld Orlando, where they will spend a brief time at the care facility before being returned to their native range in Florida.


SeaWorld’s 46 Year History of Helping the Manatee

Since 1976, SeaWorld has helped ill, orphaned, and injured manatees, rescuing, and rehabilitating 1,300 animals to date. SeaWorld’s five-acre Rescue Center in Orlando has the capacity to care for up to 40 manatees at a time -- one of the largest spaces available – and its facilities have a wide range of critical care amenities including lifting floors, top-of-the-line therapeutic and diagnostic equipment, and expert veterinary staff.  SeaWorld also is credited for life-saving innovations in animal care and treatment for manatees that includes developing a special baby manatee formula adaptable to meet each individual nursing calf’s requirements and creating a hand-feeding baby bottle that imitates a mother manatee. SeaWorld pioneered manatee treatment techniques including ultrasound, anesthesia, X-rays, surgery, and thermography; SeaWorld veterinarians were also the first to put a cast on an injured manatee.


About SeaWorld Entertainment

SeaWorld Entertainment, Inc. (NYSE: SEAS) is a leading theme park and entertainment company providing experiences that matter, and inspiring guests to protect animals and the wild wonders of our world. The Company is one of the world’s foremost zoological organizations and a global leader in animal welfare, training, husbandry, and veterinary care. The Company collectively cares for what it believes is one of the largest zoological collections in the world and has helped lead advances in the care of animals. The Company also rescues and rehabilitates marine and terrestrial animals that are ill, injured, orphaned, or abandoned, with the goal of returning them to the wild. The SeaWorld® rescue team has helped more than 39,000 animals in need over the Company’s history.  SeaWorld Entertainment, Inc. owns or licenses a portfolio of recognized brands including SeaWorld®, Busch Gardens®, Aquatica®, Sesame Place® and Sea Rescue®. Over its more than 60-year history, the Company has built a diversified portfolio of 12 destination and regional theme parks that are grouped in key markets across the United States, many of which showcase its one-of-a-kind zoological collection. The Company’s theme parks feature a diverse array of rides, shows and other attractions with broad demographic appeal which deliver memorable experiences and a strong value proposition for its guests.


About the Columbus Zoo and Aquarium

Home to more than 10,000 animals representing over 600 species worldwide, the Columbus Zoo and Aquarium leads and inspires by connecting people and wildlife. The Zoo complex is a recreational and education destination that includes the 22-acre Zoombezi Bay water park and 18-hole Safari Golf Club. The Columbus Zoo and Aquarium also manages The Wilds, a 10,000-acre conservation center and safari park located in southeastern Ohio. The Zoo is a regional attraction with global impact, annually contributing privately raised funds to support conservation projects worldwide. A 501(c)(3) nonprofit organization, the Columbus Zoo has earned Charity Navigator’s prestigious 4-star rating. For updates about the Columbus Zoo and the manatees, be sure to follow the Zoo’s social media accounts on Facebook, Instagram and Twitter, and visit us at


About DHL

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 66 billion euros in 2020. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.



Media Contacts:


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Columbus Zoo and Aquarium

Nicolle Gómez Racey

[email protected]

Office: 614-645-3411

Cell: 614-843-3611


Jen Fields

[email protected]

Office: 614-645-3579




Robert Mintz

[email protected]



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