Welcome Travel Agents
SeaWorld Parks & Entertainment™ is a leading theme park and entertainment company with a collection of 12 parks across the country. Utilize the links to tools that will support you in your journey to discover the inside connections that your clients are looking for
HOW TO BOOK
You will need to register with VAX VacationAccess®, the online booking platform for travel agents, in order to sell our products online. VAX VacationAccess gives you the flexibility you need to easily research, sell and earn 10% commission on SeaWorld Parks & Entertainment Tickets, Vacation Packages, Dining, Tours and More.
Only items available in and booked through VAX VacationAccess are eligible for commission. Commission is paid on completed travel only.
PROMOTIONAL DISCOVERY COVE COMMISSION CALENDAR
On select dates, travel agents can earn up to 30% commission on regularly priced Discovery Cove admission and the Discovery Cove admission portion of vacation packages booked through VAX VacationAccess. See calendar for qualifying visit dates.
*Cannot be combined with other promotions or discounts. Discounted/promotional products in VAX will qualify for standard 10% commission. Items not available in VAX are not eligible for commission.
TRAVEL AGENT TOOLS
Bring our parks’ unique and memorable experiences to life, helping your clients envision the family vacation they’ve been dreaming of. Download park brochures, resource guides, images, logos and copy block. We’ve put our most valuable resources right at your fingertips.
Be the first to hear real-time updates, announcements of new attractions and events, and get inspired by the animal rescue and research happening at SeaWorld and Busch Gardens.
UPDATES & BENEFITS
Travel agents and one guest are eligible for 50% off gate price of single day admission to any park, excluding Discovery Cove, on any visit. To receive, please present a valid Travel Agent ID or IATA ID Card to any ticket window located at the front of the park day-of.
*Discounted tickets cannot be purchased in advance and are based on availability.
For Discovery Cove, travel agents are eligible for a one-time/year discount of 20% off any Discovery Cove admission product. Discount valid for travel agent and all guests on the same reservation. Based on availability. Book directly in VAX by entering promo code: DCOTA20.
*Discounted rate not eligible for commission. Cannot be combined with other discounts or promotions. Code can only be used once/agent/calendar year.
FREQUENTLY ASKED QUESTIONS
Q: When will the training modules/specialist course be available? Where can I find them?
A: We are currently working on a new specialist course. Please check back soon.
Q: Discovery Cove Florida Resident Rates are not in VAX, how do we book?
A: Unfortunately, the Discovery Cove Florida resident rates have not yet been approved for commission and are not available in VAX.
Q: How long does it take to receive commission?
A: Standard processing time for commission payments is 60 days from clients final date of travel.
Q: I am registered with VAX, but how can I start selling SW products?
A: You should be able to book SeaWorld Parks & Entertainment products if you are registered with VAX. If you are having trouble, please send your VAX login number to [email protected] and we will assist you.
Need additional assistance? Please email us at [email protected]. Emails are answered Monday through Friday.
Or call our help desk at 407-982-3944. Support is available Monday through Friday from 8AM – 6PM EST.